Refund Policy
Last Updated: 2026-09-28
Digital Product Availability
Online checkout and digital delivery are not currently active. This policy describes the intended approach for digital purchases once checkout becomes available.
Refund & Support Request Window
If you experience an issue with a completed digital purchase, please contact support@theawarestate.com within 10 days of purchase so the issue can be reviewed.
Cases That May Be Considered
Refund or support requests may be considered for issues such as duplicate charges, failed digital delivery, corrupted or unusable files, or verified technical problems that cannot reasonably be resolved.
Digital Product Access
Because digital products can be accessed or downloaded after fulfillment, completed digital purchases may not always be eligible for cancellation or refund solely because of a change of mind. Each request will be reviewed according to the circumstances and applicable law.
Refund Processing
If a refund is approved, it will normally be returned through the original payment method using the applicable checkout provider's processing workflow.
Consumer Rights
Nothing in this policy limits any rights or remedies that may be available under applicable consumer-protection laws.